Privacy policy
Last updated:
Feb 3, 2026
Heritage Consumer Directed Services, LLC (“Heritage CDS,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit forms, or communicate with us online.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Submit a contact or intake form
Request information about services
Apply or express interest in working as a Personal Care Attendant
Communicate with us via email or phone
This information may include:
Name
Phone number
Email address
City, county, or general location
Information you choose to share related to care needs or employment interest
We do not collect sensitive personal information (such as Social Security numbers or Medicaid ID numbers) through our website intake forms.
How We Use Your Information
We use the information you provide to:
Respond to inquiries and requests
Determine next steps for Consumer Directed Services enrollment
Communicate regarding services or employment opportunities
Send secure links to additional required forms when appropriate
Improve our website and service experience
Your information is used only for legitimate business and service-related purposes.
Sharing of Information
We do not sell, rent, or trade your personal information.
Information may be shared only:
With authorized staff members for service coordination
With third-party service providers who assist with secure form processing, email communication, or website hosting
When required by law or regulation
All third-party partners are expected to maintain appropriate safeguards.
Healthcare & Program Information
Heritage CDS provides Consumer Directed Services in accordance with Missouri Medicaid requirements.
Any personal or program-related information collected is handled with care and confidentiality.
Submission of information through our website does not establish enrollment, services, or employment.
Data Security
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is guaranteed to be completely secure.
Cookies & Analytics
Our website may use basic cookies or analytics tools to:
Improve site performance
Understand general website usage
Enhance user experience
These tools do not collect personally identifiable information.
You may disable cookies through your browser settings.
External Links
Our website may contain links to external websites. Heritage CDS is not responsible for the privacy practices or content of third-party sites.
Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect information from children.
Your Choices
You may:
Request access to or correction of your personal information
Request that we stop contacting you
Ask questions about how your information is used
Requests can be made using the contact information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
contact@heritage-cds.com